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- Summer 2024

Essential summer safety tips for employees
As we settle into summer, it's time to enjoy the sunshine and dip into refreshing waters. However, amidst the excitement, it's important to prioritize safety to ensure these summer activities remain enjoyable for everyone. Let's explore some essential seasonal safety tips.
In this issue:
- We ranked No. 1 in Commercial Health Plan Member Satisfaction by J.D. Power
- Celebrate LGBTQIA+ communities throughout the year
-
Pregnancy and menopause support are essential employee benefits
- What do members want? 14 top-ranked plans weigh in
- Lower prescription drug costs with Rx Savings Solutions
- Toolkit: Share these resources with your employees
We ranked No. 1 in Commercial Health Plan Member Satisfaction by J.D. Power
For the second year in a row, we are very excited to announce that Mass General Brigham Health Plan has been ranked No. 1 in member satisfaction among commercial health plans in Massachusetts by J.D. Power, a global expert in consumer insights.
The J.D. Power 2024 U.S. Commercial Member Health Plan Study measures satisfaction among commercial health plan members of 145 health plans in 22 regions throughout the country. Mass General Brigham Health Plan earned the top ranking in Massachusetts across several categories, including product and coverage offerings, problem resolution, people, saving time or money, ease of doing business, and trust. Read the full press release.
Celebrate LGBTQIA+ communities throughout the year
We hope you had a fantastic Pride Month in June! Let's continue to celebrate and support the LGBTQIA+ communities throughout the year. Although progress has been made, people in the LGBTQIA+ community still face inequities. At Mass General Brigham Health Plan, we know individual awareness can lead to more education and acceptance. During this month, we honor the past while recognizing there is more work to do to ensure a safer, more inclusive future.
Continue reading to educate yourself about some of the current laws impacting the LGBTQIA+ population. We will also share supportive resources offered through Mass General Brigham and other organizations. Read the full article.
Pregnancy and menopause support are essential employee benefits
Your workforce is made up of a diverse set of individuals, many of whom experience or support people going through pregnancy and menopause. Although specialty care offerings in these areas have historically been excluded from healthcare benefits, today’s employers are embracing solutions to support their employees' full spectrum of health. When your organization has comprehensive solutions, it reinforces a commitment to your workforce and your Diversity, Equity, and Inclusion (DEI) initiatives. Read more.
What do members want? 14 top-ranked plans weigh in
Members want more from their health plans, and the top-performing plans are finding more ways to connect with them on the phone, online and in person. Becker's Healthcare, a trusted resource for healthcare decision-makers and a rapidly expanding media platform in the industry, engaged with executives from 14 top-rated health plans in their respective regions by J.D. Power. Their aim was to delve into what members are seeking from health plans and explore how payers can adapt and improve to meet these evolving needs. Read what Steve Tringale, President of Mass General Brigham Health Plan, had to say on the Becker’s Healthcare website.
Lower prescription drug costs with Rx Savings Solutions
Rx Savings Solutions is a program designed to help fully insured members of many Mass General Brigham Health Plan plans save money on their prescription medications.
Here’s how it works:
- Rx Savings Solutions uses software that layers on top of a plan member’s existing pharmacy benefit. It analyzes claims, formularies, plan designs, and networks to find lower-cost prescription drug options.
- Members receive proactive notifications when they can save money—by email, phone, text, or letter. They access an online account through the Mass General Brigham Health Plan member portal to see what lower-cost prescriptions are available and compare prices based on their specific health plan.
- Concierge service makes it easy for members to switch to a more affordable prescription. Rx Savings Solutions partners with healthcare providers to get their approval on any changes and takes care of all the details.
For more information on how your employees can access this benefit, share this flyer which outlines how members can get set up with Rx Savings Solutions along with frequently asked questions. Feel free to contact your Account Executive with any questions.
Tips for sharing these articles and resources
- Include in an email blast to your employees
- Post on your company intranet
Resources for your employees
- Start taking advantage of your health plan benefits
Suggested text to share with employees: "Do you know about all the perks that come with your health insurance card? While health insurance offers lots of benefits, many often go unused by members. If you’d like to learn more about how to get more from your health plan, you can check out your member portal or visit MassGeneralBrighamHealthPlan.org/benefits for more information."
- Healthier You program
Suggested text to share with employees: "Healthier You is a year-long program for Mass General Brigham Health Plan members who are looking to lose weight, become more active, and reduce the risk of conditions such as diabetes and heart disease. Learn more."